Comprehensive, professional and international

With PAN-DUR, service does not just start from installation

Pre-sales service:

  • Use of the refrigerated cabinet configurator developed by PAN-DUR for analysis and offer generation according to requirements
  • Fast – individual – specific
  • Gathering all market data in order to ascertain the energy saving potential
  • Development of made-to-measure adaptation solutions on existing refrigerated cabinets and new developments

Sales and installation service:

  • PAN-DUR has a service organization with a dense network throughout Germany
  • NORTH-EAST service region
  •  CENTER-EAST service region
  • SOUTH-WEST service region
  • SOUTH-EAST service region
  • A highly developed logistics network guarantees on-time delivery, even internationally
  •  Installation in the market is carried out by trained, highly qualified PAN-DUR specialist personnel.
  •  The high standard of installation and service quality forms the basis for a long service life of the systems.

Aftersales service:

  •  A global service network with certified personnel guarantees provision of spare parts within the shortest possible time and low-maintenance use of PAN-DUR products
  • Qualified points of contact ensure long-term customer relations with rapid response times and deadline keeping
  • Maintenance contracts with set maintenance intervals are possible in order to ensure smooth functioning
  • Many years of experience with installing glass systems in Germany and abroad guarantee a top service concept with maximum customer satisfaction.